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HVAC wiring is split into two systems: low-voltage (thermostat to equipment) and high-voltage (power to compressor and fan). Knowing the basics helps you diagnose and communicate with technicians. If your AC is not cooling or your outside unit is not running, wiring is often overlooked.
The thermostat sends low-voltage signals (24V) to the indoor unit, which then relays to the outdoor condenser. The contactor in the outdoor unit receives that signal and closes high-voltage contacts to power the compressor and fan. Wiring problems can prevent the signal from reaching the equipment or cause power to fail. If your thermostat is not working, wiring is often the cause.
| Symptom | Likely Cause |
|---|---|
| Thermostat doesn't turn on AC | Dead batteries, wiring, or thermostat — see thermostat not working |
| AC doesn't respond to thermostat | Low-voltage wiring break or loose connection |
| Outside unit runs but inside doesn't | Indoor blower or wiring |
| Incorrect cooling or heating | Wrong thermostat wiring or configuration |
Common thermostat wiring uses standard colors (though colors can vary):
When you set the thermostat to cool, it sends power from R to Y. That signal reaches the outdoor contactor and starts the AC. If the capacitor or breaker is the issue, wiring may be fine—rule out those first.
⚠️ WARNING: The thermostat uses low voltage, but the furnace/air handler may have high voltage nearby. Turn off power before inspecting.
Call a licensed HVAC technician if:
| Repair | Typical Cost |
|---|---|
| Thermostat replacement | $150–$400 |
| Low-voltage wiring repair | $150–$400 |
R=power, Y=cooling, G=fan, W=heat, C=common. Colors can vary—check your manual.
Check batteries, wiring connections, and that the thermostat is set correctly.
Yes, if you match the wiring. Turn off power first. If unsure, hire a professional.
Loose connections, rodent damage, age, or improper installation.
Yes. Damaged high-voltage wiring can cause shorts and breaker trips.
If your HVAC system is experiencing electrical issues and you're unsure how to proceed, schedule a licensed inspection before further damage occurs.
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Last updated: March 2026 · Reviewed for technical accuracy
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